Claude (Anthropic)

Claude can interact with any agent.json endpoint using tool use. Define the inbox’s actions as Claude tools, and Claude will call them with structured parameters.

Setup

1. Discover the inbox

First, fetch the discovery document to learn what actions are available:

curl https://agent-json.com/.well-known/agent.json

2. Define tools from actions

Map each action from the discovery document to a Claude tool definition:

import anthropic
import httpx

# Fetch discovery document
discovery = httpx.get("https://agent-json.com/.well-known/agent.json").json()
INBOX_URL = discovery["message_endpoint"]
TOKEN = "your-bearer-token"

# Convert actions to Claude tools
tools = []
for action in discovery["actions"]:
    tools.append({
        "name": f"inbox_{action['name']}",
        "description": f"Send to website inbox: {action['description']}",
        "input_schema": action["parameters"]
    })

# Add a generic "send message" tool for free-form
tools.append({
    "name": "inbox_send_message",
    "description": "Send a free-form message to the website inbox",
    "input_schema": {
        "type": "object",
        "properties": {
            "subject": {"type": "string", "description": "Message subject"},
            "body": {"type": "string", "description": "Message body"}
        },
        "required": ["subject"]
    }
})

3. Handle tool calls

When Claude calls an inbox tool, send the message to the inbox endpoint:

def handle_inbox_tool(tool_name, tool_input, user_email=None):
    """Send a tool call to the agent.json endpoint."""
    if tool_name == "inbox_send_message":
        payload = {
            "from": {
                "agent": "claude-assistant",
                "on_behalf_of": user_email
            },
            "subject": tool_input["subject"],
            "body": tool_input.get("body", "")
        }
    else:
        # Structured action call
        action_name = tool_name.removeprefix("inbox_")
        payload = {
            "from": {
                "agent": "claude-assistant",
                "on_behalf_of": user_email
            },
            "action": action_name,
            "parameters": tool_input
        }

    response = httpx.post(
        INBOX_URL,
        json=payload,
        headers={"Authorization": f"Bearer {TOKEN}"}
    )
    return response.json()

4. Complete conversation loop

client = anthropic.Anthropic()

messages = [
    {"role": "user", "content": "I need a refund for order #1234, it arrived damaged."}
]

# First turn — Claude decides to call the tool
response = client.messages.create(
    model="claude-sonnet-4-20250514",
    max_tokens=1024,
    tools=tools,
    messages=messages
)

# Process tool calls
for block in response.content:
    if block.type == "tool_use":
        result = handle_inbox_tool(block.name, block.input, "customer@example.com")

        # Feed result back to Claude
        messages.append({"role": "assistant", "content": response.content})
        messages.append({
            "role": "user",
            "content": [{
                "type": "tool_result",
                "tool_use_id": block.id,
                "content": str(result)
            }]
        })

        # Claude summarizes the result for the user
        final = client.messages.create(
            model="claude-sonnet-4-20250514",
            max_tokens=1024,
            tools=tools,
            messages=messages
        )
        print(final.content[0].text)

5. Poll for responses (optional)

If the website sends a response later, you can poll for it:

def check_for_response(message_id):
    """Poll the inbox for a response to a previously sent message."""
    response = httpx.get(
        f"{INBOX_URL}/{message_id}",
        headers={"Authorization": f"Bearer {TOKEN}"}
    )
    data = response.json()
    if data.get("response"):
        return data["response"]
    return None

With callbacks

For real-time responses without polling, provide a callback_url when sending:

payload = {
    "from": {
        "agent": "claude-assistant",
        "on_behalf_of": "customer@example.com",
        "callback_url": "https://your-server.com/webhooks/inbox"
    },
    "action": "request_refund",
    "parameters": {"order_id": "1234", "reason": "damaged"}
}

See Callbacks for how to verify the HMAC signature on your webhook endpoint.

MCP server

You can also wrap agent.json as an MCP server to make it available to any MCP-compatible client (Claude Desktop, Cursor, etc.):

// Fetch discovery doc at startup, expose each action as an MCP tool
// The MCP server translates tool calls into POST /.agent/inbox requests

This turns any agent.json endpoint into a tool that Claude can use across all MCP-enabled interfaces.